Customer Testimonials

Great Service
I ordered some runners from Sugar and Spice, when I talked to someone and told them they were for a stair runner project she sent me some diys to help with it! I thought it was so thoughtful, the product and prices are also great!


Friendly and expeditious service!
Lots of selections to choose from, and the customer service is excellent. Would highly recommend!

Christie B. CA


Great service. Prompt service. And excellent products. Customer Service Outstanding!
Consistently excellent!

Alyssa F. GA

I'm a repeat customer. Great quality products, super fast shipping & friendly customer service. Highly recommended!

Floyd F. NC

Beautiful! I would definitely buy from this company again.

Patricia M. FL


I wasn't sure exactly which rug to buy. I called their sales line and the woman there helped me tremendously. I got the rug and it's perfect. I can't imagine a better shopping experience.

Steve S. Chicago, IL


Great decor and awesome to work with. Great customer service!

Brittany F.
Framingham, MA.


Sugar and Spice Decor is a company with exceptional products and excellent customer service!!

Bree, GA

5 stars!

Have always loved Dash & Albert cotton rugs. This one is stunning. Quality is excellent. Navy color is true navy. I have a very happy room.

Andrea A.
Seastores Interior Design, TX.

Perfect shopping experience

Customer service was friendly and helpful. I am very pleased with the rug I purchased, which was shipped promptly. I wouldn't hesitate to shop with Sugar and Spice Decor in the future. Five stars!

Mary Kay McDonald, NY

Outdoor rug

The experience I had ordering rugs from Sugar and Spice was excellent! The rugs I ordered arrived very quickly, all my questions were answered, and the rugs are such good quality! In fact they are so great, they could be used inside, as well. When they arrived, I was happy to see that they look exactly as they did online. I look forward to ordering again.

Marcia S. Webster, NY

Excellent Service!

I used the "chat" feature on their site to contact them about the fact that after I placed my order they had announced a sale for 20% off. They happily agreed to discount my order retroactively. Now that's service!

Molly A.

This place rocks!

Sugar and spice has had great customer service and great products. Kelly has been so responsive and really made me feel like my order was priority. The rugs I received are for a commercial environment and withstand a ton of traffic and are easy to clean.

The Hotel Palms, FL.

Very Pleased

My order arrived like 2 days via FedEx. looked exactly as pictured customer service answered all of my questions. really nice experience. thank you!

Susan B.

Great products

Loved the bedspread and speedy delivery.

C. Lynch, CA

This is my go to place for rugs large and small!

A professionally run company with good website, fast shipping, properly packed items. Have ordered many times and NEVER been disappointed! JP

Jennifer P. MI


Anything I have ever ordered has arrived within a few days of the order and the service has always been very good! I have purchased many rugs and have loved them! I will continue to order from Sugar and Spice Decor!

Carol K.

I absolutely love this rug,

But honestly, what I love EVEN MORE is Sugar and Spice Decor. I have been scared to pull the trigger on trying a more brightly-colored rug because other companies charge a restocking fee and return shipping if you send it back. Sugar & Spice has such a wonderful policy of free returns on these rugs, and as a result, I am thrilled to give them my business! Not to mention, the delivery was very quick! I can't wait to order with them again. Thank you, Sugar and Spice De

Amy, Scottsville,VA.

Experience was once again, excellent!

And I really like my purchase! Once again, great service and I was so suprised to receive my order in two days!

Plymouth, MA.

I could not be happier with any aspect of my dealings.
The magnolia garlands are beautiful, and I was very happy with the service whenever I called to follow up on my order.

Cambridge, MA.

The customer service experience at Sugar and Spice was fabulous. I
called with a question and the woman that answered was so helpful and kind. I would shop here again in a heartbeat. The rug arrived so quickly and in perfect condition.

New Hope, PA.

So pleased with my purchase.
The colors are exactly what i wanted. Customer service is exceptional. Free shipping and returns are a plus. I would reorder with Sugar and Spice Decor in a heartbeat.

Boxborough, MA

Loved the rug but when it arrived but...
it was about 6 inches too short. Called Sugar and Spice and they had someone go out to the warehouse to find one of the right size. I received the new one in 3 days and shipped the first one back. Easy peazy. Will order from them again. Great customer service from Kelly!

Weems, VA.

The pillow shams are so lovely.
I purchased them to go with my Madeline quilt. The color and quality are wonderful and I am so happy with them. Sugar and Spice is a terrific site! Great customer service!

Canon City, CO

Love it! Will get another.
Great customer service. Well done Sugar and Spice!

Laguna Woods, CA.

I am SO pleased with my purchase!
It brightens up my den and looks FABULOUS!!!!! Customer Service @Sugar and Spice Decor is OUTSTANDING!!!!!! (Kelly).....they also price match!!!! Thanks for a great experience!!

Alyssa F.
Centerville, GA

Great Experience!

The website was easy to find what I wanted. Everything came in a reasonable amount of time and in great condition. Had a great experience with this website!

Chevy Chase, MD.

Excellent customer service

Great pricing, free & fast shipping! Rivals the Zappos experience.

Fairmont, NC

Excellent Service
I would 100% recommend Sugar & Spice Decor to anyone I know. I received an email letting me know the product I ordered was on back-order from the vendor but once it was ready to ship it would be FedEx ed to me. I was very happy with my experience ordering from S&SD.

New York, NY

This table and chairs exceeded my expectations!
My grandchildren love it. It is well made, very sturdy and beautifully done.

Tyler, TX

I loved my purchase!
Excellent customer service and such quick shipping! I will be back!!!

Santa Ynez, CA

These lamps are beautiful!

Every attention to detail g as been taken care of. I would not hesitate to buy or recommend them to someone else to buy. I love them!

Hendron, VA

I am ALWAYS treated very good when I shop with Sugar and Spice Decor
I wish I lived closer but I always enjoy shopping (ordering) from sugar and spice decor!!!! I used to order my Dash and Albert rugs from another place...but they were out once of the item I I now order from Sugar and Spice Decor...such wonderful customer service is people like you that make shopping a wonderful experience!!!

Centerville, GA

Customer service is super!
Armiore looks great! The quality is outstanding and even more importantly my kids love to draw and create something new every day! Well worth the investment would highly recommend! Thanks Sugar & Spice!

Campbellsville, KY

I love this rug!
It looks great at the beach house. Kelly was very helpful in ordering over the phone. I will order from your company again!

Mobile, AL

Was so pleased with the timely communication about this item before purchasing.
Thank you. Rug fit nicely with our coastal decor. Quality is as good as I expected. in the future will be considering more area rugs from this source.

Pismo Beach, CA

The outdoor rug looks fantastic!
Looks even better than the photo. The quality looks much better than competitors. Customer service from Sugur and Spice Decor was outstanding! Would definitely tell friends about this store!

Mary Anne
Omaha, NE

Hi. I am totally satisfied with the product.

Special thanks to Kelly. Her work was very efficient and helped me a lot.

Brasilia, DF Brazil

I just wanted to say thanks again for your help in ordering my Dash & Albert Cat's Paw Sage rug.
It's really beautiful and I'm so happy with it! It looks wonderful in my living room and all the colors are so vibrant. I'd shopped around and your site definitely had the best prices and the free shipping was great. Thanks again!

Austin, TX

Product was exactly as describe.
Ordering process was easy and rug was delivered 6 days from order date. Great transaction!

Lakewood Ranch, FL

Excellent service from Kelly,...Thank you!

Boca Raton, FL

Hello. I recently purchased a dash and Albert rug and had a wonderful experience.
My customer service rep and she could not have been more helpful and personable!

New York, NY

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What Others Are Saying...

Excellent customer service, great pricing, free & fast shipping! Rivals the Zappos experience.Lloyd D. Borchert

the BEST rugs ever and the pads are awesome. I have never had such bang for my buck!!! thank you! Carol Kramer